Need Help?


Forget Your Password?

Each time you log on to our site for security purposes, you will need to provide your password. If you forget your password, simply click on "Forget Your Password?" which will take you to a new page where you will be asked to provide the email address you registered on our site, and a new password will be sent to you immediately. Then use this new password to log in to our site. You can then change this temporary password to one of your choice by clicking on "My Account" at the top of any page and then choosing "Account Information" from the menu on the left side of the page. 


Site Problems?

Most problems customers encounter using our site come from using older computers, operating systems, or browsers. Older equipment, operating systems, and browsers may experience problems with our state-of-the-art order processing system. If you encounter a problem placing an order, please do the following:

E-mail us at with the following information:

Computer platform (Windows, Macintosh, other - specify)

Operating System, including version, if you know if  (for example, Windows XP or Vista)

Brower used, including version (Internet Explorer 6,

Error message received when you try to send order. To do this, highlight the error message and use Control C to copy. Then go to your e-mail to us and use Control V to paste the error message into your note.

Give us any other information you think might be useful in tracking down your problem

Need a Printed Catalog?

For a printed catalog, call us toll-free at 1-800-646-7736 or use our Contact Us link to request a catalog. If you have ordered from Caprine Supply in the last three years, you will automatically receive a printed catalog when the new one comes out in January.

Contact Us:

Call us at 1-800-646-7736 or  913-585-1191. International callers must call 913-585-1191.

Or fax us at  913-585-1140.

You can always e-mail us at

Or write us at P. O. Box Y, De Soto, KS 66018

Our office is open Monday through Friday, 8 a.m. to 5 p.m. Central Time.
For phone orders or to request a catalog: 1-800-646-7736 or for international calls: 913-585-1191
For fax orders: 1-800-646-7796
For all other inquiries: 913-585-1191