Forget Your Password?
Each time you log on to our site for security purposes, you will need to provide your password. If you forget your password, simply click on "Forget Your Password?" which will take you to a new page where you will be asked to provide the email address you registered on our site, and a new password will be sent to you immediately. Then use this new password to log in to our site. You can then change this temporary password to one of your choice by clicking on "My Account" at the top of any page and then choosing "Account Information" from the menu on the left side of the page.
Most problems customers encounter using our site come from using older computers, operating systems, or browsers. Older equipment, operating systems, and browsers may experience problems with our state-of-the-art order processing system. If you encounter a problem placing an order, please do the following:
E-mail us at email@example.com with the following information:
Computer platform (Windows, Macintosh, other - specify)
Operating System, including version, if you know if (for example, Windows XP or Vista)
Brower used, including version (Internet Explorer 6,
Error message received when you try to send order. To do this, highlight the error message and use Control C to copy. Then go to your e-mail to us and use Control V to paste the error message into your note.
Give us any other information you think might be useful in tracking down your problem
Need a Printed Catalog?
For a printed catalog, call us toll-free at 1-800-646-7736 or use our Contact Us link to request a catalog. If you have ordered from Caprine Supply in the last three years, you will automatically receive a printed catalog when the new one comes out in January.
Call us at 1-800-646-7736 or 913-585-1191. International callers must call 913-585-1191.
Or fax us at 913-585-1140.
You can always e-mail us at firstname.lastname@example.org.
Or write us at P. O. Box Y, De Soto, KS 66018